Safe, accurate, affordable AI assistants built on your custom knowledge base

Chatbot Image

What is an AI assistant?

  • Custom-built chatbot for your website
  • Understands and responds to instructions in plain English (and other languages)
  • Built on advanced Large Language Models (LLMs)
  • Gives context-aware answers to user queries
  • Trained using your own information, so you control the knowledge base

Applications for AI assistants

Advanced Search Image

Advanced Search

Enhanced access to detailed information and links on your website

eLearning Image

eLearning

An interactive, on-demand AI tutor

Knowledge Translation Image

Knowledge Translation

Make academic research accessible to a wider audience via interactive Q & A

Usage Data Insights Image

Usage Data Insights

Analyse chat logs to find out what your users are asking

Customer Support Image

Customer Support

Immediate, 24/7 answers to user enquiries

Internal Help Desk Image

Internal Help Desk

Support your team with HR, IT, and other internal questions

Shopping Help Image

Shopping Help

Guide customers to find products, understand policies, and complete purchases

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Lead Generation

Engage visitors and gather potential customer details

Employee Training Image

Employee Training

Assist new hires with onboarding and training materials

Process Icon Our Process

  1. Gather Information: You provide us with your custom knowledge base. This may include:
    • Your website/s
    • PDF documents (fact sheets, FAQs, reports, etc.)
    • Video
    • Audio
    • Data spreadsheets
  2. Training: We train your AI assistant on the contents of your knowledge base. Nothing else.
  3. Customisation: We use our advanced prompt engineering techniques to build a flexible, accurate and safe AI that is unique to your bespoke information.
  4. Testing: We extensively test the assistant using a wide range of sample inputs.
  5. Refinement: We tweak the assistant based on client feedback.
  6. Deployment: We provide you with the final embed code for easy integration with your website.

Safety Icon Safety

  • Managing AI Risks: We follow strict safety protocols to reduce risks.
  • Smart Prompt Design: We make AI assistants safer with our custom prompts.
  • Controlled Knowledge Base: The assistant only uses the information you provide, not the contents of the entire internet, making it more reliable and accurate.
  • Stress Testing: We put the assistant through rigorous testing procedures to ensure it works safely.
  • Secure Data Storage: All data is stored on industry standard Amazon Web Services (AWS Cloud servers) and is protected using Advanced Encryption Standard (AES) 256-bit encryption.

Contact Icon Contact Us

Email: ai@stringtheory.com.au

Phone: (03) 9690 0251

Address: Level 1, 7-9 Market St, St Kilda, 3182